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What personal information do we collect from the people that visit our website?
When visiting, registering or making a purchase on our site, as appropriate, you may be asked to enter your full name, email address, telephone number, mailing address, credit card information or other details to help you with your experience.
When do we collect information?
We may collect information from you when you browse, or register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use such information in the following ways:
- To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information highly confidential. All sensitive personal and financial information you submit to us is fully encrypted via Secure Socket Layer (SSL) technology. In addition, each financial transaction is processed through a secure payment provider gateway and are never stored on our servers.
(What are cookies?)
- Understand and save user’s preferences for future visits.
- Help remember and process the items in the shopping cart.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome and Internet Explorer) settings. Each browser is a little different, so look at your browser’s help menu to learn the correct way to modify your cookies.
If you disable cookies, some features on our website may be disabled and some of the features and services that can make your browsing experience more efficient may not function properly.
How can you opt out, remove or modify information you have provided to us?
You can request to have your information removed by clicking the ‘Contact Us’ button on our website, or by sending us an email at firstname.lastname@example.org .
Please note that we may still maintain some information about a purchase order in order to complete that transaction and for record keeping purposes.
Third Party Disclosures
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the local law, protect our legal rights outlined in the Terms and Conditions, or protect others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Transfer of Your Personal Information
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your country, state, province or other governmental jurisdiction where the data protection laws may differ from your own jurisdiction.
Disclosure of Your Personal Information
Under certain circumstances, we may be required to disclose your personal information in response to legal requests from public authorities. (e.g. valid court order, law enforcement or government agencies)
Disclosure of Your Personal Information
Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)
- We need to perform a contract with you, such as when you create an account
- You have given us permission to do so
- The processing is in our legitimate interests and it’s not overridden by your rights
- For payment processing purposes
- To comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the personal information we have collected in connection with you
- The right of rectification
- The right to object
- The right of restriction
- The right to data portability
- The right to withdraw consent
Please note that we may ask you to verify your identity before responding to such requests.
You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).
You can get more information about the GDPR by visiting https://eugdpr.org
We may employ third party companies and individuals to facilitate, host or manage our website (“Service Providers”), or to perform Website-related services such as assisting us in analyzing how our Website is used. These third-parties may have access to your personal information only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:
- Payments processors
We provide paid products and/or services on our Website. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment information, banking, credit or debit card details. Such information is provided directly to our third-party payment processors. These payment processors adhere to the high standards set by the Payment Card Industry Data Security Standard (PCI-DSS) which is managed and enforced globally by the PCI Security Standards Council.